AI & automation
Practical AI that takes repetitive work off your team, from first discovery through to deployment.
- Lead intake and qualification
- Document collection and handling
- Client follow-ups and communications
Ottawa · Independent consultancy
Practical AI, technology and operations consulting for growing businesses.
I help small and mid-sized businesses cut manual work, get their technology and vendors under control, and run operations that are safe, compliant and audit-ready.
15+ years in operations & growthCanada · Middle East · GCCEnglish & Arabic
Services
Four ways I help businesses run better.
Hands-on help, not a slide deck. I scope the work with you, deliver it alongside your team, and document it so it keeps working after I leave.
Telecom, IT & vendors
Connectivity and technology that is reliable, secure and priced fairly.
- Wireless, internet & unified communications
- IT and cybersecurity infrastructure planning
- Vendor selection and spend review
Operations & SOPs
Clear processes so work gets done the same way every time, without depending on one person.
- Standard operating procedures
- Inventory, supplier & staffing processes
- Project and change management
Compliance, health & safety
Programs that protect your people and your licence, and keep you ready for any audit.
- Health & safety programs and risk assessments
- Food safety and HACCP-aligned procedures
- Disaster recovery, quality systems & contracts
Who I help
Built for businesses that are busy growing.
Mortgage brokers & private lenders
Faster intake, cleaner document handling and timely follow-up with every client.
Property managers
Automated tenant communications and processes that scale with your portfolio.
Restaurants & food businesses
Food safety, sanitation programs, SOPs and audit readiness for every location.
Small & mid-sized businesses
Telecom, IT, vendors and operations, sorted out by one experienced partner.
How it works
Simple, clear and no surprises.
1
Free 30-minute call
We talk through your business and find where time and money are being lost.
2
A clear written plan
You get the priorities, the timeline and the cost upfront, before any work begins.
3
Hands-on delivery
I implement alongside your team, document everything and leave you audit-ready.
Typical projects
What working together can look like.
Automating lead intake for a mortgage brokerage
New enquiries are captured, qualified and routed automatically, with documents requested and tracked without manual chasing.
Reviewing telecom and IT spend for a growing company
A full review of contracts and vendors, followed by a reliable setup that fits how the team actually works.
Making a food business audit-ready
Sanitation programs, HACCP-aligned procedures and staff SOPs, documented and ready for inspection.
Michael ConstantineFounder, MKC Consultancy · Ottawa
About
Hi, I'm Michael.
I'm a business development and operations leader with more than 15 years of experience across telecom, health care and trading in Canada, the Middle East and the GCC.
Today I work as a Business Development Manager with Connectit, a Rogers Business partner in Ottawa, and I lead AI implementation projects for lending, mortgage and property management clients. Before moving to Canada, I spent twelve years at Azyan Telecom in Oman managing tenders, contracts, SLA governance and regulatory compliance with the national telecom regulator.
I started MKC Consultancy to give growing businesses the kind of structure, technology and discipline that larger companies take for granted, delivered personally and practically.
IOSH Managing SafelyInstitution of Occupational Safety and Health
HSE Supervisor CertificationTechnical & Administrative Training Institute
Bachelor of Business AdministrationLebanese International University
LanguagesEnglish (fluent) · Arabic (native)
Get in touch
Let's talk about your business.
Book a free 30-minute call or send a message. I'll reply within one business day.
info@mkcconsultancy.ca
Ottawa, Ontario